neta.com — Privacy Policy
Last updated: 2026-10-27
neta.com is operated by neta.com LLC, a Wyoming company (principal place of business in Phoenix, Arizona). This policy covers the neta.com website and the purchase and delivery of a NetaJob license. It does not cover the Tri-Fold browser extension, which keeps your data on your own machine and has its own policy at neta.com/trifold/privacy.
Questions or requests: privacy@neta.com.
We do not sell your personal information, and we do not share it for advertising. We collect the minimum we need to run the site, answer you, and deliver what you buy.
1. What we collect on the website
When you visit neta.com, we keep basic first-party analytics so we can see what works:
- the page you viewed, the site that referred you, and campaign tags in the link (`utm_*`, `gclid`, `fbclid`);
- your approximate location from your IP — country, and sometimes city, region, network/ISP and time zone;
- your browser's user-agent, device type, screen size and language;
- how you moved through the page — scroll depth, buttons clicked, time on page;
- a random first-party ID stored in your browser (`neta_nid`) so we can tell a repeat visit from a new one.
We do not store your IP address. We read it once, at the edge, only to compute a daily, salted, one-way counter that lets us count distinct visitors without keeping the address itself. We load no third-party ad trackers or pixels. We set no cookies; the IDs above live in your browser's local storage and you can clear them by clearing site data.
If you give us your email address (to join the waitlist or during checkout), we store it, along with anything you type in a note field.
2. What we collect when you buy
Payment is handled entirely by Stripe on Stripe's own pages. We never see or store your card details. After a successful payment, Stripe gives us your email, your name, the Stripe session ID, and the amount. We store these in our order records to deliver your license and for invoicing.
Every copy we deliver carries an invisible, per-buyer identifier so that a leaked copy can be traced to the purchase it came from. The license download link we email you is a time-limited link that expires after 7 days.
3. Why we use it
Website data: to measure and improve the site and attribute traffic. Email: to send you launch/waitlist notices and, if you ask us something, to reply. Order data: to deliver your license, provide support, and keep tax/invoice records. If you joined the waitlist, we may email you about the product; every such email has a one-click unsubscribe.
4. Who we share it with
We don't sell your data. We use a small set of service providers who process it only on our instructions, under contract:
- Cloudflare — website hosting, our database, and edge location lookup.
- Stripe — payment processing.
- Resend and Google (Gmail) — sending your license email and support replies.
- ForwardEmail — routing mail sent to our @neta.com addresses to our inbox.
- GoHighLevel — our customer-relationship (CRM) tool, where waitlist emails may be stored.
Our own order and leak-trace records are stored on infrastructure we operate.
5. How long we keep it
We keep website analytics (the events and buy-click records) for up to 14 months; unconverted waitlist emails for up to 24 months; order and invoice records for 7 years (to meet tax and accounting obligations); and the leak-trace record tied to a purchase for as long as the license is valid and as long as needed to protect our rights. Download links expire after 7 days.
6. Your choices and rights
Email privacy@neta.com and we will, after verifying it's you:
- tell you what we hold about you (access);
- correct it;
- delete it — except order and invoice records we are legally required to keep, and the leak-trace record tied to a purchase, which we retain to protect our rights.
You can clear the website IDs any time by clearing your browser's site data. Every marketing email has an unsubscribe link.
California residents (CCPA/CPRA): you have the rights to know, delete, and correct your personal information, and the right not to be discriminated against for exercising them. The categories we collect are identifiers (email, a visitor ID, name), internet activity, approximate geolocation, and commercial information; sources and purposes are described above. We do not sell or share your personal information as those terms are defined under California law, and we do not collect sensitive personal information (we collect no precise geolocation, and Stripe — not us — handles payment credentials). You may use an authorized agent.
EU/EEA/UK residents (GDPR): neta.com LLC is the data controller. Our lawful bases are: performance of a contract (to deliver and support your license), legal obligation (tax and accounting records), consent (website analytics and any marketing email), and legitimate interest (protecting our intellectual property through leak-tracing). Our providers are US-based and rely on the EU-US Data Privacy Framework and/or Standard Contractual Clauses. You have the rights of access, rectification, erasure, restriction, portability and objection, you may withdraw consent at any time, and you may complain to your supervisory authority. Where we rely on consent for analytics, we ask before we store or read non-essential information on your device.
7. Changes
We'll update the "Last updated" date above when this changes.
Contact: privacy@neta.com.
